We accept customer artwork that meets the following criteria:
We accept rasterized (or Photoshop) file art, however we highly prefer artwork to be in vector format. Common vector format file types are ai., eps., and pdf.
When providing vector files, please note to convert fonts to outlines for all text used.
If you are providing a rasterized file type such as a png., jpeg., or psd. it must be at least 300 dpi in resolution.
If the artwork submitted does not meet the above criteria, then our graphic designer will need to vectorize the file, and a $30.00 design fee will be added to your final invoice.
PRICING AND GENERAL INFORMATION
Like screen printing, there are a few different factors that determine the cost of an embroidery job. The first step is to digitize the artwork file so that the embroidery machine can read the file. We charge a one-time digitization fee for new artwork. The digitized file also lets us know how many stitches are required to sew the logo onto the garment, the stitch count is another price determining factor. The higher the stitch count the higher the price.
Another important thing to consider when deciding if your logo is appropriate for embroidery is the amount of detail involved. Logos and artwork with more fine details will require a higher thread count and in turn will be more costly. Also, keep in mind that in some cases small text, and other small details may not be legible or distinguishable when embroidered.
Our team is very knowledgeable about what fabric types do best with embroidery, and our goal is to make sure that your final product appears professional, clean, and just how you want it.
In the unlikely case that customer provided items are damaged during the decoration process, Rellec Apparel is not responsible for replacement(or replacement costs) of those items. If the customer decides to replace the damaged item(s), then decoration will be complimentary.